Sophie: 07808648784     Heather : 07784626598

Read what our customers have to say about our Pet Services

This is the most important part of our website, this page allows our customers to make a comment about our service, Whether its dog walking, Cat sitting, Chicken visiting, in Bristol or in Bath ; we like to hear from our customers and strive to give every customer the best service that we possibly can. Please leave a testimonial for us if you have used us before and have a browse at what others thought of our services.

Excellent cat sitting service, we’ve used them for several years now and wouldn’t use anyone else. We love the notes after each visit and the genuine care that the team shows. Wouldn’t hesitate to recommend them.
Bella and her humans, Bath

Heather and the team are the best pet care people in the Bath area, no question. Reliable, professional, friendly and they really care. We wouldn’t use anyone else.
Charlie and her humans, Bath

Highly recommend HPS! 🐾❤️
I use them to take care of my guinea pigs while I’m away. I have used them three times already since coming out of lockdown. Professional, reliable and I know my piggies are cared for!
Teddy and Iggy and their humans, Bath

I have used Heathers Pet Care Services for many, many years for my cats. I have found her utterly reliable throughout so I have excellent peace of mind when I go away. She clearly loves animals rather than just providing a service. There have been a number of examples when she has put herself out to make sure my pets are ok, for example when I am late back or have forgotten to tell her I’m back. She always double checks over issues such as medication or if my cats have any symptoms. I have no hesitation in strongly recommending Heathers Pet Care.
Barney and his humans, Bath

I am Brigit, an eight-year old Siamese who enjoys taking Selfies. I can be very anxious around humans, so I am very grateful for the calm and caring attention I receive from Heather’s Pet Services. I really appreciate it. Heather carries out my routine medical care expertly and takes care of me when my human is away, and all at a very reasonable price for my puurrrse.
Brigit and her humans, Bath

Since Inka started her daily walks with Heathers Pet Services she has been the happiest and most content pooch! She gets so excited to go out on her walks as she gets to play with other dogs and visit new places all the time. Heather and her great team have been able to accommodate our busy schedule and work around last minute changes, providing great advice and support when needed. Their services are highly recommended!
Inka and her humans, Bath

We have been using Heathers for 3months and absolutely love them as much as our dogs do. We have 3 dogs who use the dog visiting service and the communication is fantastic at the end of the day there are always notes telling us about what the dogs did. We have seen that the dogs get very excited when the staff show up for a check in visit. Thanks so much!
From Shady, Gizmo and Widget!!
widget, shadey and gizmo and thier humans, Bath

I cannot recommend highly enough, the wonderful service Heather Pet Services offer. They looked after my beautiful old lab in the last six months of his life and gave him so much love and care; sometimes they sat with him, gave cuddles and chatted to him, or gave him a little potter outside. I was also so touched by the support they offered me during the painful process of him passing.  And here I am two years later with another loopy rescue dog; the one eyed Elvis. I had no hesitation in which service i was going to choose. You are all amazing and I don’t know what me and Elvis would do without you. You are so professional and trustworthy, with a wealth of experience in dog behaviour who always put the well being of the animal first. Thank you for everything you do for us.
Elvis and his human, Bristol

Thank you all very much – don’t know what I’d do without you.
Heathers Pet Services have been really wonderful. Very reliable trustworthy lovely ladies who have been so helpful in looking after Paddy & Jack. And at short notice sometimes they always step up and really make us feel reassured that our boys are looked after. Joanne and Amy thank you very much your visits you are really appreciated
5 star service all round.
Paddy and Jack and their human Irene, Bristol.

I am very pleased to recommend your service. I have used your cat sitters for nearly two years and have been very pleased with the service they provide. The house is always clean and tidy when I return home, my cat, Suki, is well-fed and happy and I have complete confidence in going away knowing that she is in good hands. They always leave me a daily written report which I find very helpful. Please thank all your staff for their excellent work. With very best wishes.
Suki and her human Chris, Radstock.

I have been using Heathers Pet Services since I got my puppy, Hudson, 3 years ago. She and her team have been invaluable. They first provided home visits when Hudson was too small to go out, and now they take him out on group walks in the while I’m at work. Not once in 3 years have they cancelled, forgotten or made a mistake in collecting him. I on the other hand, regularly have to change the location of pick-ups and drop offs, and adds in extra days at short notice as a result of work – Heather and Team always go above and beyond to accommodate this. Hudson clearly loves going out with the team, so much so he now gets excited any time he sees anyone in “Heathers Pet Services Yellow”, its great seeing the photos online of their walks, and I always get home to a note on where they have been that day. I couldn’t recommend them highly enough!!
Hudson and his human Polly, Bath.

We loved the puppy classes thank you! Each class was well structured and great at introducing our puppy Winston to other dogs. We thought it was so useful having question time at the end of each session where we could highlight any concerns and get your advice. Would recommend these classes to anyone they are fab! 
Winston and his human.

We had our first 1-2-1 puppy training via Zoom with Sophie then a 2nd at our home. All I can say is she is like the puppy whisperer! Sophie came fully prepared for every eventuality and was really helpful. We are new puppy-owners so need all the help we can get and Sophie seems to be that person! Thanks Heather’s Pet Care!
Riley and her humans, Bath

Heathers Pet Care Services is a great company. The team are very friendly and amazing with my rabbits and my dog. I feel very happy knowing they are caring for my pets. The grooming service I’ve also used for my labradoodle and have been very pleased with the cuts.
Monty and his humans, Bath

I know that when Heather’s Pet Care Services are looking after our cat, Ozzie, that he’ll be absolutely fine. It takes all the worry out of leaving him! They come in twice a day to feed him and take care of him, and it’s just such a brilliant service. Thank you, Heather, and everyone who helps to look after Ozzie! 🙂
Ozzie and his humans, Bath

Totally reliable and always go the extra mile. My dog loves her walkers and they have really helped her be more happy with other dogs.
Luna and her humans, Bath

We have nothing but good to say about Heather’s Pet Services.  From day one the team has shown genuine care for Frankie.  She is our first dog and  they gave us lots of friendly advice and guidance which was invaluable in the early days.  Frankie has attended puppy training sessions, received puppy visits, and is now enjoying group walks.  I am not sure what we would have done without Heathers!  We know she is in very good hands.
Frankie and her humans, Bristol

I just wanted to let you know that I think you provide an amazing service for people’s pets / our dog ash!
We know that ash enjoys his time out on his walks because a couple of times we have been out walking him and he was seen his dog walker, he has run away from us and goes up to her!! He clearly loves his walks!!
Initially we were only going to keep the dog walking  service going while my  husband worked away but it is so beneficial to ash we have happily  continued to book him in for walks.
Ash is friendly dog but can “lack confidence” and that is clearly not the case with when your walkers take him out.
Ash and his humans, Bristol

Winnie loves her visits with Heather’s staff, they do a great job taking her to lots of different locations with the other dogs and make us feel less guilty about being at work! They always leave us a lovely note letting us know what Winnie has been up to and have been so helpful offering advice from puppy-hood to adulthood. Heather’s team are reliable, trustworthy and always prioritise the dogs’ needs, even if this has meant them going out of their way to do so- we would recommend the service to anyone!
Winnie and her humans, Bristol

We love using Heather Pet Care Services for cat visits. Our cat Chester is hard to please but we know he is in safe hands with Heathers Pet Care Services. Whenever we return he is well groomed, fed and might have even had a quick play! They also leave a cat report which gives us a picture of how Chester has behaved without us, a lovely touch and much appreciated. He’s a very lucky cat! Thank you Heather Pet Care Team.
Chester and his human, Bristol

The walkers that provide our service from Heathers Pet Services are fantastic, and always willing to accommodate even our last minute requirements. They are always friendly and give excellent feedback on how the visits with our dog have been, and they always ensure that they have met with us before they take our dog out. I couldn’t possibly recommend this service enough.
Lemon and his human Emily, Bristol.

I work outside of Bristol a few days of the week and had just moved to a new house without a dog flap. I was really worried about going to the unknown and booking a dog walker for Queenie as I wanted the company to treat her as I would, which I thought would be too hard to find. I contacted Heathers Pet Services as their feedback online had been glowing, so thought I would give them a try. They made it so easy and each of the lovely dog walkers came to the house to visit Pooch and me, to introduce themselves and took time to understand what she would need from them. I cannot say how delighted I am with the time I have used them, Queenie loves the ladies and I get to hear about their daily adventures through her diary. I would encourage anyone who is worried about dog walkers, to give Heather and the team a go – they are a lovely, caring team.
Queenie and her human Heleana, Bristol.

Ted and I really enjoyed Heather and Sophie’s puppy classes! We learned a lot about how dogs learn, plenty of great training tips and all you need to know in order to have a happy and well-behaved dog. The socialising with other puppies and their owners was also great. We had lots of fun! Post-classes we are still work in progress but practice makes perfect right!??? I would very much recommend these classes for any new puppies and their owners
Ted and his human.

We absolutely loved your lessons and most importantly, Oscar did too! We are always reflecting back to your teaching and have recommended you to our family members and friends with puppies. You guys really know your stuff and it’s great to know, if we have any questions, you are happy to help – thank you! 
Oscar and his human.

The team are absolutely fantastic. They looked after our pets while on holiday despite the fact it was a building site! Our pets were happy when we returned and we had little notes to tell us what had happened.
Niles and Titus and their humans, Bath

Our dog, Finn absolutely loves going for walks with Heathers Pet Care. When he hears the van he rushes out, or to the door, waiting for ‘his’ walker. She is so good for him, and over the years, Finn has become much more sociable around other dogs. I am getting older and it is lovely that I know that he gets a good walk twice a week. The whole organisation is very professional and I could not rate them more highly.
Finn and his humans, Bristol

We have been so pleased with the service that Heather and her team (especially Sophie) have given over the past few years. However, it is over the past few days that we have valued it most. With isolation and not being allowed out, they have delivered pet food so that Tinka is sorted and we don’t have the additional worry of getting food for the dog. Sorry you won’t be walking dogs for the foreseeable future but thank you so much for going above and beyond in so many ways. It is greatly appreciated!
Tinka and her humans, Bath

I have recently started using heathers walking service and I am very impressed with Sophie, our walker. My dog is happy to go out and seems better all round for the stimulation she is getting from walking with other dogs. I wish I had known about heathers pet care services sooner.
Mollie and her humans, Bath

We would like to thank you for providing an excellent service.
Charlie really enjoys his walks and trips to the river for his swimming lessons.
The girls are super at handling an excitable spaniel and he really enjoys their company
As well as the company of the other dogs that he meets on his walks…
We would and have recommended you services to other dog owners that we meet in
Our local area and would like to say a big thank you for the excellent and professional service that you provide.
Charlie and his human Marje, Bristol.

I’ve had Heather’s look after me from my early beginnings to now, I think I’m a big girl (but only 8 months-mum says!). So I’ve had a range of services from puppy visits to now group adult walks. They’ve reinforced my good behaviour and this Christmas even left me a Christmas present- hurray! I look forward to continuing to see my friends for many years to come.
Bertha and her humans, Bristol

This is Fluffy and she has been walked with Heathers Pet Services for about 18months now.
She goes absolutely crazy when her walkers arrive and this is the best testament I can think of. She is so happy to go out with all her friends and comes back tired and with traces of mud (they do a great job a rubbing her down before she comes home but I can see the fun she has had!) The notes the walkers leave are kind and let me know everything she has got up too.
Fluffy used to be sometimes dominant towards others dogs and HPS have never judged her and have improved her social skills professionally and with love.
I am so grateful to all the staff and doggies that use HPS. I can not recommend them enough.
Fluffy and her humans, Bristol

Ladie has been with heathers pet care services for 5 years and we couldn’t wish for a better company they have single crates, water, cooling mats and air con units when it’s hot weather they do shorter walks and walk the dogs in shady areas. When we move we are going to really miss heather and her team and Ladie will miss her walks too, I love looking at the photos of all the walks Ladie goes on and to see how much fun she is having. Thank you for all your care and support, you do have the best team.
Ladie and her human Kelly, Bristol

Heather Pet Services provide a special service of house visiting our parrot.
They are caring and patient with a rare family pet, with informative staff of parrots.
We can be relaxed and confident with leaving our pet in Heather Pet Services while away from home. Olive the parrot and Gary her human, Bristol.
Olive the parrot and Gary her human, Bristol.

We have been using Heathers pet services for three years to care for our beloved cat sully he loves the visits and heather and her team are highly trained in all aspects of pet care would highly recommend.
Sully and his humans Helen and James, Bath.

The puppy classes have stood us in good stead, as he has got so much bigger he was getting to be a nightmare pulling on the lead, so we went back to the basics that you showed me at the classes and this has worked. He is walking so much better now on the lead. 
The classes were really good for socialising him, as it has been difficult with the lockdowns, to get out and meet family members who have dogs, so the classes gave me confidence when we met dogs out on our walks. It gave me a good understanding of puppy training and behaviour, so I would definitely recommend them for new pup owners. 
Thanks again
Chester and his human.